In a complete change, this article is NOT about Brexit. Instead, this is about the seemingly mundane issue of OAP bus passes!! Once a week I indulge myself and take a bus ride to Maidstone to play music in an open mic jam session. I used to travel by bicycle and train, but recently got an old git’s bus pass. I discovered that the journey is almost door to door, takes less time than the bicycle / train combo, I can get the last bus at 23.15 when the train leaves at 23.03 making it all a bit less rushed and the journey costs me nothing … or so I thought …
I have to give a bit of context for those that don’t live here first: The 101 bus runs from Gillingham in Kent to Maidstone in Kent. It is run by Arriva bus. Gillingham is part of the Medway unitary authority whereas Maidstone is part of Kent County Council. There is no border control when the bus passes from Medway to Kent and vice versa. Given what took place the other day, perhaps there should be (joke).
Medway Council’s OAP bus scheme tells me that I must not travel before 9.00 am but can travel freely all day from then on. This is the same as in London which is much busier. Kent County Council’s OAP bus scheme says that I can not travel free after 11.00 pm. You may be thinking “perhaps the buses are crowded?” NO – there were just 7 people on my bus and it is fairly empty most times that I have used it. You may also be thinking “perhaps they have a night bus scheme?” NO – as far as I can tell there are only buses after 11 pm in town centres. Only one runs to Gillingham and another to Tunbridge Wells.
On the evening in question I got on as usual and the young driver said that my pass was not valid after 11 pm. I explained that it was a Medway Bus Pass and the T&C’s indicated otherwise. I said I would find them and show him. A couple of stops later, I did so. He continued to argue, saying that the bus was in Kent and not Medway. I explained that the bus had come from Medway, is garaged in Medway and I am from Medway. I offered to get some money from a cashpoint on my return to the destination. He accepted that.
A few more stops on and he stopped the bus, got out and made a phone call (presumably to his boss). This took several minutes and I presume he hoped that this would irritate the other passengers and that they would apply social pressure to me. They did not. He got back in the bus and went through the same arguments and I in return repeated my offer to pay him at the end point. He carried on driving.
We arrived in Chatham bus station and I asked him to wait whilst I got some money. He refused to do so, so I got off and got a local bus home. The driver of the second bus thought the whole episode ridiculous given the fare lost (£2.00) and the fact that none of the buses have passengers at this time of night and so on.
Should Kent County Council operate a border post between Medway and Kent to collect the £2.00? OR
Should Kent County Council bring Esther McVey down, the so called Minister for Lanyards to declare the night time charges void? OR
Should I stay at home, drink Ovaltine, empty my bed pan and colostomy bag (joke) in the evenings instead of going out? Is this the end game?
Postscript
I called Arriva and they confirmed that my pass was valid until midnight in Kent and Medway. The driver was wrong as is the person who has commented on this article. See Arriva. The chap at Arriva was very nice and told me that they recently recruited a number of young drivers. He promised to make sure that the driver understood the policy.
None of the other bus drivers have charged me since I have been using the service of late.
I called Kent County Council and they are officially confused, despite my pointing out that they have virtually no buses after 23.00 and virtually no passengers !!! Arriva have a different rule for Kent / Medway compared with Kent / Surrey, not that one could get to Surrey from Kent at 23.00 !!
Some people on a bus forum think I simply don’t want to pay the £2.00 and think I’m lucky to have a bus service at all. I don’t care if it’s £2.00 or £200 – I expect things to be right. It’s utterly ridiculous – for 30 years I have heard the term ‘joined-up thinking’ in public services. We need joined up doing.
Postscript II
I was reminded to write this post about buses the other day by some chap on Facebook who thought that I ascribed everything bad in the world as being down to Brexit. I don’t. I had replied to a post by the Labour party that many of our problems had their roots partly or wholly in Brexit. Richard Carbyn had replied below suggesting that a lack of flowers, parking price rises, disappearing road sweepers and a bad bus service were all the products of Brexit. They are not and yet Brexit induced austerity and lack of people who wish to work will have contributed to England’s decline now I think about it! Back to Brexit tomorrow !!
I imagine Richard will enjoy this clip from On The Buses. Presumably he wants things moved back to the 1950’s? Watneys’ Red Barrel, Ricketts, Thalidomide, faggots, straight glasses, pints, pecks and stones … that sort of thing.
Hi Peter
I think you are confused with references to Surrey in the links you supplied. The company is “Arriva Kent and Surrey” , who run buses in the Kent and Medway council areas – they pulled out of Surrey a while ago but the company name has not changed.
There are 2 separate schemes depending on where you board the bus, and the Arriva website link you provided shows both of these. The Medway scheme allows free travel after 23:00, the Kent scheme does not. The scheme that applies depends on where you board the bus NOT the council that issued the pass. (This makes sense as if you boarded a bus in Cumbria you would not expect the bus driver to know the details of the Medway scheme!).
As you boarded the bus in Kent after 23:00 you were not entitled to free travel and the driver was correct.
Pl call Arriva
And you’re still wrong – the Arriva site clearly states that passes are valid in Kent until 11pm only. It doesn’t matter which council issues the pass, the rules of the council where the journey starts apply. In this case, regardless of which council issued the pass, Kent will pay the bus company, because the pass was used there, so their rules apply. You simply don’t understand the system and are creating a fuss despite being completely in the wrong.
Look more carefully at the webpage I supplied. I also had it confirmed by Arriva this pm by phone. The whole thing is utterly ludicrous given the revenue lost and the fact that there are hardly any buses after 23.00
Medway passes are not valid in Kent after 11pm. You were quite wrong. https://www.medway.gov.uk/info/200161/travel/471/apply_for_a_concessionary_bus_pass/3#:~:text=terms%20and%20conditions-,When%20you%20can%20use%20a%20bus%20pass,Nu%2DVenture%20and%20Redroute%20buses
Sadly you are quite wrong and this is why ARRIVA